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Nedbank Compliment



SUPPLIER Nedbank INDUSTRY Banking
BRANCH/AREA tshwane central COUNTRY South Africa
TIME / DATE 11:45 Mon 8 Feb PERSON RESPONSIBLE mamabolo mathews
CUSTOMER mmaluleka View all reports by user
5
15
HEADLINE friendly service
THE INCIDENT
Mon 8 Feb

 i just want to express my greatest thanks to a sales banker named mathews mamabolo (012 313 5613) for the great service he provided, i was happy with the way he handled my homeloan application, for making me aware of my judgement that i didnt know about.
we need people like you in the banks since its a client based environment.
keep up the good attitude. may you be blessed.
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SUPPLIER RESPONSE
Time: 12:02:15
Mon 8 Feb 10

Hello mmaluleka,

Thank you very much for taking the time to provide us with the positive feedback pertaining to the client service and support that you received from Mathews.
We realise full well that delivering outstanding client service requires commitment, attention to detail and, most importantly, a sincere interest in and caring for our clients needs.
We shall accordingly take great pleasure in sharing this compliment with Mathews and his manager.
Kind regards
Sean de Necker
Executive Service Support
Telephone: 27 11 29557252
Fax: 27 11 2947252
CUSTOMER'S FEEDBACK
Time: 08:08
Thu 11 Feb 10		 Over the moon: overly impressed.

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